TCS (Tata Consultancy Services)
UI / UX Sr. Designer & Developer
In TCS, I had the opportunity to contribute UX/UI Development of an internal project called iGovern. This project was specifically designed for upper-level management, such as VPs and CEOs, to effectively monitor the status and progress of all TCS projects. Within TCS, there are 20 distinct governance types that are managed through this application, focusing on internal audit processes and project management reviews across various sectors including Finance, Banking, Insurance, Retail, Manufacturing, Human Resources, Customer Audits, and CMMI audits.
The primary objectives of this project were to identify customer needs, gather user feedback, define requirements, provide solutions, and enhance product quality. The UX design process was meticulously executed, following a sequential series of steps: Empathize, Define, Ideate, Prototype, Test, and Implementation. I actively engaged in UX research to prioritize ideas and features, articulate user stories, and identify pain points related to the functionality and appearance of the application.